Privacy Policy
Last Updated: April 2026
Your privacy is of paramount importance to Wravelo. This policy outlines how we collect, use, and safeguard your personal information when you interact with our digital ecosystem.
1. Information Collection
We collect information that you provide directly to us through contact forms, project inquiries, and direct communication. This may include your name, email address, company details, and project specifications.
2. How We Use Data
- To deliver high-performance digital services tailored to your needs.
- To communicate project updates and maintenance schedules.
- To improve our website performance and user experience.
3. Data Protection
We implement industry-standard security measures to ensure the integrity of your data. We do not sell or trade your personal information to third parties.
Terms of Service
By engaging with Wravelo Studio, you agree to comply with and be bound by the following terms and conditions of use.
1. Intellectual Property
Unless otherwise agreed in a specific project contract, all original source code, designs, and digital assets produced by Wravelo remain the property of the agency until final payment is settled in full.
2. User Conduct
Clients are expected to provide accurate information and honor feedback cycles to ensure project timelines are met.
3. Limitation of Liability
Wravelo shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our services or products.
Refund & Cancellation
Digital services are inherently resource-intensive and time-bound. Our refund policy reflects this reality.
1. Project Deposits
Initial deposits are non-refundable as they secure resources and development time in our production schedule.
2. Service Cancellation
Either party may terminate a project with 14 days' written notice. In such cases, the client is responsible for payment of all work completed up to the date of termination.
Accessibility Statement
Wravelo is committed to digital inclusivity. We aim to ensure that our platform is accessible to individuals with varying degrees of disability.
We follow WCAG 2.1 Level AA guidelines where possible as part of our core development standards. If you encounter any barriers on our site, please contact us immediately.
Service Level Agreement (SLA)
For clients on maintenance plans, we guarantee high availability and rapid response times for critical system issues.
1. Uptime Guarantee
We strive for 99.9% uptime for applications hosted under our managed infrastructure.
2. Support Response
Critical issues are typically addressed within 4–8 business hours of report receipt during standard operating cycles.
Earnings Disclaimer
Success in digital business requires strategy, execution, and persistence. Wravelo provides the technical foundation, but does not guarantee specific financial results.
Any case studies or examples cited are for illustrative purposes and do not represent a guarantee of future performance for your specific business.
Security & Anti-Spam
We maintain a zero-tolerance policy for spam and unverified automated communication through our contact channels.
All data submitted through our forms is encrypted in transit using SSL (Secure Sockets Layer) technology to ensure the highest level of communication integrity.